Choosing the Right Channel for the Message
Default to asynchronous for status, decisions, and proposals; reserve synchronous time for nuance, conflict, or sensitive topics. An analyst avoided a needless meeting by posting a concise Loom walkthrough, gathering thoughtful feedback overnight.
Choosing the Right Channel for the Message
Create a one-page charter: email for formal decisions, chat for quick clarifications, docs for collaboration, tickets for requests. Include response expectations. Clarity lowers anxiety and prevents Slack storms triggered by ambiguous urgency.
